Cookie Policy

Understanding how we use cookies to improve your experience

Effective Date: 2024-12-15
Last Updated: 2024-12-15
Version: 2.0

This policy explains how LeanPivot.ai uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and provide personalized content. You have control over these technologies.

What Are Cookies and Similar Technologies?

Cookies are small text files that are placed on your device when you visit our website. Similar technologies include web beacons, pixels, local storage, and session storage. These technologies help us provide you with a better experience by:

  • Remembering your preferences - Login status, theme settings, and language choices
  • Understanding platform usage - Which features are most popular and where improvements are needed
  • Personalizing content - Tailoring AI responses and recommendations to your startup stage
  • Ensuring security - Protecting against fraud and maintaining platform integrity
  • Analyzing performance - Monitoring page load times and fixing technical issues

Types of Cookies We Use

How to Control Cookies

Cookie Settings

Use our cookie settings tool to control which cookies you accept.

Manage Cookie Settings
Browser Settings

You can also control cookies through your browser settings.

Third-Party Cookies and Services

Some cookies are placed by third-party services that appear on our pages. We carefully select our partners and ensure they meet our data protection standards. You should refer to each third party's privacy policy for more information:

Analytics and Performance
Marketing and Advertising
Payment and Security
  • Stripe - Payment processing and fraud prevention
  • PayPal - Alternative payment processing
Communication and Support
Data Protection: All our third-party partners are required to sign data processing agreements and comply with GDPR, CCPA, and other applicable privacy laws.

Do Not Track and Browser Settings

We respect your privacy choices and provide multiple ways to control cookies:

Do Not Track Signals

We honor "Do Not Track" signals sent by your browser and will disable non-essential tracking when this setting is enabled. Essential cookies required for platform functionality will still be used.

Global Privacy Control

We support the Global Privacy Control (GPC) signal as a universal opt-out mechanism for the sale and sharing of personal data.

Mobile App Tracking

If you use our mobile app, you can control tracking through your device's privacy settings. On iOS, this is called "App Tracking Transparency." On Android, look for "Ads" in your Google settings.

International Data Transfers

Some of our third-party cookie providers may transfer your data internationally. We ensure all such transfers comply with applicable data protection laws through:

  • Adequacy Decisions: Transfers to countries deemed to have adequate protection
  • Standard Contractual Clauses: EU-approved contractual safeguards
  • Certification Schemes: Partners certified under recognized privacy frameworks

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices, legal requirements, or new technologies. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if you have an account with us
  • Display a prominent notice on our platform
  • Request new consent for any new cookie categories

We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have questions about our use of cookies or need assistance with your cookie preferences, please contact us:

Privacy Team

privacy@leanpivot.ai

dpo@leanpivot.ai (Data Protection Officer)

Self-Service Options

Cookie Preferences

Privacy Dashboard

Response Time

We respond to cookie and privacy inquiries within 72 hours during business days.